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Please read these terms of use and the incorporated documents carefully and in their entirety before continuing to use the website. By accessing and continuing to use the website and related services you agree to be bound by these terms of use (as may be modified from time to time) as set forth below.
These terms and conditions of use constitute a binding agreement between you and Worktop, LLC ("Worktop").
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Online Reputation Management Agreement
Updated March 2023
This Online Reputation Management Agreement (“Agreement”) sets forth the terms and conditions between You as a Subscriber (“Subscriber”) and Worktop, LLC d/b/a Worktop (“Worktop”) of 10456 N 74th Street PMB 820, Scottsdale, AZ 85258 in connection with Your subscription for Online Reputation Management (“Reputation Management”).
This Agreement is incorporated into, made part of and is subject to Worktop’s Terms and Conditions of Use (“Terms of Use”), which You may access by clicking here. All terms defined in the Terms of Use shall have the same meaning when used in this Agreement as provided in the Terms of Use unless otherwise noted.
General Terms
Worktop offers consulting services (“Services”) to Subscribers who subscribe to Online Reputation Management (“Reputation Management”) and pay fees in connection therewith. Reputation Management services are designed to assist the Subscriber’s efforts to increase the visibility of Subscriber’s website by boosting its rank and/or frequency of results returned by third party owned websites. In addition to agreeing to this Agreement and the Terms of Use, in order to subscribe to SEO, You must enter into and agree to be bound by the terms of Your Subscription Agreement and Invoice (“Subscription Agreement”) with Worktop. The general Subscription Agreement form can be accessed by clicking here. You will have an opportunity to discuss the specific or individual terms applicable to Your subscription for SEO when you arrange for Your Subscription with Worktop. Your Subscription Agreement will set forth the individual components and services that You select in Your subscription.
Payment for Services
As compensation for SEO Services provided by Worktop, You agree to pay fees to Worktop as set forth in Your Subscription Agreement. Subscription Fees are due and payable by You upon Your receipt of Worktop’s Subscription Agreement, unless alternative payment arrangements have been made. Further terms that may affect Your payment obligations are set forth in the Terms of Use and are incorporated as if fully set forth herein. The Terms of Use, in its entirely, can be accessed by clicking here.
Duration
Unless otherwise stated in Your Subscription Agreement, Your Subscription has duration of one year (12 months). Your Subscription Agreement with Worktop will commence on the day that You a) agree to the Subscription Agreement; or b) receive a copy of the Subscription Agreement; or c) pay the initial payment due for the Subscription, whichever is earliest. The Subscription ends upon expiration of its duration.
You may not cancel Your Subscription(s) under any circumstances. You will be required to make all payments due during the duration of the Subscription regardless of whether You choose to use the Services available to You through Your Subscription. After expiration of Your Subscription(s), You and Worktop may agree to extend or renew the Subscription Agreement under the Terms of Use and fees then in effect.
Subscriber Obligations
As a Subscriber, it is essential that You communicate with Worktop and promptly provide all data, documents, content, art or other information needed by Worktop without which Worktop cannot provide Services under Your Subscription Agreement. Your failure to fulfill Your Subscriber’s Obligations is wholly out of Worktop’s control and may prevent the completion of Services in a timely fashion or within the Subscription’s duration. If Services are not completed within the Subscription’s duration due to Your delay or failure to fulfill Your Subscriber Obligations, Worktop may offer You an opportunity to extend or renew Your subscription at the fee then in effect at the time of Your renewal or extension or otherwise work with you, for an additional fee. However, under no circumstances will Worktop i) provide any unused Services within after the Subscription has expired and not been extended or renewed, or other fee arrangements made in advance; or (ii) refund any money for any of the expired services.
Confidentiality
You and Worktop agree that each shall maintain and not disclose any and all confidential or proprietary information that is received from the other as a result of or in connection with Your Subscription and/or Services provided in connection therewith. Neither You nor Worktop will, without the other’s prior written consent, disclose to any third party any information concerning the other’s proprietary or confidential information and material, including but not limited to the business or method of working of the other party, which may be revealed as a result of or in connection with Your Subscription and/or Services, except as required by law, to the extent that such information may become public knowledge, may be acquired or generated by either party independently from something other than by a breach of this clause or to obtain legal or tax advice.
This clause shall survive termination of the Subscription Agreement.
90 Day Money Back Guarantee
If the specific Agreement or Order entered into between You and Worktop calls for a 90 Day Money Back Guarantee, then the terms of the Guarantee shall be governed by the terms and conditions contained herein and in the Order. Unless the specific Agreement and/or Contract entered into between You and Worktop includes a provision calling for a 90 Day Money Back Guarantee, then all sales shall be final and are subject to the terms above under the Refund Policy Statement.
Note: Campaign Start Date shall be defined as the date in which the client provides first month’s subscription payment.
To exercise the money-back guarantee, you must notify Worktop in writing within 5 business days after the 90 day mark of your campaign. The 90 day mark of a campaign is defined as 90 days from the time Your payment was initially processed.
Please send all requests for a refund to help@worktop.io.
Warranties
By entering into this Subscription Agreement, You hereby acknowledge and agree that it is expressly subject to all warranties, promises and guarantees given and made by You, as a Subscriber to Worktop and Worktop to You as are set forth in the Terms of Use, which is incorporated herein by reference as if fully set forth herein. You may directly access the Terms of Use by clicking here.
Disclaimers and Limitations of Warranties
Worktop uses reasonable efforts to provide the Services that You have Subscribed to receive. However, SEO results depend on innumerable factors and market variables that are outside of Worktop’s control. As a result, although SEO is intended to assist you to meet Your goals, final results may vary.
SEO, including, but not limited to all related services, materials and website content, etc. Are provided “as is.” Worktop excludes and disclaims to the fullest extent permitted by applicable law any warranty, express or implied, including, without limitation, any implied warranties of merchantability, satisfactory quality or fitness for a general or particular purpose. Worktop is not liable for damages of any kind arising from the use of seo, its content and/or the data or services provided in connection therewith, including, but not limited to, direct, indirect, incidental, punitive and consequential damages. SEO, its functions, or the materials and conduct available in connection therewith are not warranted to be uninterrupted or without error. The subscriber assumes the entire cost of all necessary servicing, repair or correction due to the user’s and/or subscriber’s use of SEO and its associated materials, including the Worktop website or related services. Except as otherwise required by applicable law, neither Worktop nor its officers, directors, employees, agents or contractors are liable for damages of any kind (including, without limitation, lost profits, direct, indirect, compensatory, consequential, exemplary, special, incidental, or punitive damages) arising out of subscriber’s use of, or inability to use, or the performance of SEO, its content and/or data or services provided in connection therewith, whether or not Worktop has been advised of the possibility of such damages.
Limitation of Liability
Worktop does not guarantee results. In no event shall Worktop be liable for general, indirect, special, exemplary, consequential, incidental or punitive loss, damage or expense, including, but not limited to, lost profits, lost revenues, lost business opportunities without limitation as to whether such damages are considered to be direct, general or consequential damages. Worktop shall not be liable, (whether in contract, tort, negligence, strict liability in tort or by statute or otherwise) for any and all claims related to this agreement, the terms of use or other agreement, except to the extent of Worktop’s gross negligence or willful conduct. It is agreed that should any liability on the part of Worktop be proven, it will nevertheless be impractical and extremely difficult to anticipate or fix the amount of damages that were proximately caused by such liability. Therefore it is agreed that in no event may the subscriber recover an amount in excess of the aggregate of fees paid to Worktop or $500 in the event that no fees were paid, in full and complete satisfaction of any and all claims. It is agreed that the foregoing limitation is not intended to be and is not a penalty.
Amendment
Worktop reserves the right to modify, update, add, delete, revise and change this Agreement as well as the Terms of Use at any time. Such changes are effective, and You agree to be bound by such changes, when You “click” the Accept button on the worktop.io Website, or 30 days from the date the changes are posted to the Website, whichever occurs sooner.
Complete Agreement
This Agreement, as well as the Terms of Use, Subscription Agreement, and any documents expressly referenced or incorporated therein, together constitute the full agreement between You and Worktop as to the matters contained therein. Any term not specifically addressed in this Agreement shall be governed by the Terms of Use and incorporated documents. In the event of a conflict between this Agreement and the Terms of Use, the specific terms of this Agreement shall apply.
Version 1
Effective Date January 1, 2017